

Net Shield Premium allows you to select a High, Medium or Low filter. Net Shield Basic applies the Low Filter only.
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We recommend you install dedicated antivirus software for each of your devices. Note: Net Shield can't protect you if you're browsing using 3G or 4G. Once Net Shield has been activated, it protects every device that’s connected to your Spark broadband network via WiFi or Ethernet. This means that when you load internet content, you will see either the website or a warning page from Net Shield.4. In fact, it performs the same function as a Domain Name System (DNS). It doesn't provide any information to third parties. Net Shield isn't watching what you're doing. However people will be able to use mobile data, apps or a VPN. Net Shield is managed by you from your MySpark account, so settings can't be changed. This does mean it’s not possible to change the settings for specific devices. The level of protection you set on Net Shield works across any device connected to your broadband network, so you don’t have to change the settings on each one. On rare occasions content can be accessed if it has not been categorised. This list is subject to change at any time. Some websites are always accessible, including Spark-related websites, public service and government websites. Website categorisation is managed by a third-party partner of Spark.

Other categories include weapons, gambling, chat and forums, abusive content, illegal activity, dating, entertainment, file sharing, gaming, adult content and social media. Premium users can choose the strength of the filter, while Net Shield Basic uses a Low Filter. For example, the alcohol and tobacco category blocks all websites that sell or encourage the use of alcohol and tobacco.
